The guide below will help you to fix any Android device whose screen is unresponsive, or not working.
Perhaps the ‘touch screen has stopped working’, or touch screen responding incorrectly, lags, freeze or hanging. Or perhaps your Android device fell into water and as a result, the touch screen stopped working.
Then the guide below will help you fix it.
How to Fix an Unresponsive/ Not Working Android Touchscreen
Fixes 1: For Unresponsive Touchscreen without Any Reason
Solution 1: Soft Reset
A soft reset may do the job for you. Simply Turn OFF the Android phone and tablet completely. To restart device with touch screen not working:
- Press and Hold Power button until your screen goes black.
- After 1 or 2 minute, press and hold the power button to switch ON the device again.
In most of the cases, the touch screen will work as usual after the device reboots.
Solution 2: Remove Memory Card, SIM and Battery
Sometimes, the fault could be in memory card or SIM card, hence remove the SD card and SIM card from the device.
Solution 3: Boot Your Device into Safe Mode
To enter safe mode, just press and hold the power button, just like you would when turning off the device. Once the power off icon pops up on your screen, tap and hold it for a second or two, select OK, and just wait for the device to reboot. That’s it.
If your device touchscreen works properly after you enter into Safe Mode, then it is confirmed that recently third party app is culprit. Once you locate the troublesome app, uninstall it and confirm that problem is solved.
Solution 4: Factory Reset
If the touch screen totally unresponsive, then it’s time to factory reset your device into Recovery Mode. Though, this will erase all data stored in your Android device, hence, you must apply this solution as a last resort and if possible
Fixes 2: Fixes For Touchscreen With Physical Damage
If your Android phone or tablet screen has been physically damaged due to several reasons such as dropped device in water, on floor from high distance, smashed the screen or broke the device then the touch screen could be damaged and thus stop responding.
Try the Following Fixes Before You Think of Replacing it:–
Solution 1: Knock The Touch Screen
If your device has fallen or dropped or smacked, then the main cause for touch screen not working problem could be due to lose digitizer cable.
If this is the case, then you can fix the issue by gently knocking on every corner of the touchscreen for several times. This method has solved the problem for many users.
Solution 2: Test The Touchscreen
Simply dial the codes, to open the device’s diagnostic mode. Once you enter into diagnostic mode, you can test the touchscreen for bugs and dead zones.
- For Samsung phones the code is *#7353#.
- For HTC phones the code is *#*#3424#*#*.
- For Sony Xperia smartphone the code is *#*#SERVICE#*#*or *#*#7378423#*#*.
Solution 3: Replace The Touchscreen
If all above-mentioned solutions fail to fix the issue of your touch screen not working problem on Android, then you must replace the touchscreen with a new one.