you deserve to get value for your money… enough of all this Telcos scamming their subscribers.
practices through availability of information and education to make informed
choices in the use of ICT services.
on special notice that they are currently monitoring user experience on issues
of poor reception, wrong billings and deductions, automatic roll over among
other issues and if they fail to improve services to the detriment of the
consumers, will face appropriate regulatory actions and sanctions.
give a 14 day window to the subscribers to enable them roll over their unused
data, even if they do not renew on the date of expiration of the current
subscription. (In other words, you may have upto
45 days period before your unused data will be wiped out).
customer care line 622 to lodge complaints to NCC about unsatisfactory
services of the telecom service providers.