FG Directs MTN To Suspend Planned Charges On Banking Services

Many customers woke up over the weekend to receive shocking text from MTN informing them of the commencement of the new charge from October 21

The text read, “Yello, as requested by your bank, from Oct 21, we will start charging you directly for USSD access to banking services. Please contact your bank for more info.”

MTN USSD charges

And another “Yello, please note that from Oct 21, we will charge N4 per 20 seconds for USSD access to banking services”…

However, Federal has responded, suspending the alleged USSD service charge by MTN Nigeria.

The attention of the Federal Ministry of Communications has been drawn to the viral text message allegedly sent by the Mobile Network Operator MTN Nigeria and other Mobile Operators notifying subscribers of a four naira (N4:00) charge per 20 seconds on USSD access to banking services from the 21st of October 2019.

The office of the Honourable Minister of Communications Dr Isa Ali Ibrahim Pantami FNCS, FBCS, FIIM is unaware of this development and has hereby directed the sector regulator, the Nigerian Communications Commission (NCC) ensures the operator suspends such plans...

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10 thoughts on “FG Directs MTN To Suspend Planned Charges On Banking Services”

  1. I do not blame MTN, I believe those bank in question failed to yield to what they agreed, why should MTN give free service for other company customer ?
    Bank should be paying MTN for such services, or else GOVT can not stop MTN,
    MTN has the right to stop providing such services

  2. Mtn ain’t selfish, every other network provider charges money, mtn is the only company that offer it freely. I don’t know if the bank is paying them for it, but it’s their own problem.

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