app after so many years of waiting. WhatsApp business app helps companies
better connect with their customers and establish an official presence on
WhatsApp’s service. Essentially, it’s the WhatsApp version of a Facebook Page.
from a business app. You can create a Business profile with additional
information like a description, address, and contact information, and enable
quick replies for answers to common questions. You can create greeting messages
and view some simple analytics so you can see which messages are most
customers can identify them and WhatsApp will also verify some accounts over
time so customers know they have reached the official number.
will remain free in the long term, but WhatsApp plans on charging for
additional capabilities in the future.
in Indonesia, Italy, Mexico, the U.K. and the U.S. The rest of the world will
be able to access the app “in the coming weeks.”